About Us
Welcome To Agamyaa Customer Services Pvt. Ltd
AGAMYAA CUSTOMER SERVICES is a next-gen customer experience (CX) company, defining and delivering transformative experiences in customer Support and sales and collection for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, Agamyaa Business Service becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.
Established in 2024, with a 100% focus on customer experience, ACS employs more than 100 Catering customer experience globally client. We are specialized in VA (Virtual Assistant) works like skip tracing, web research, cold calling, appointment setting, telemarketing and data entry. We write articles, blogs,
contents as well
Our Mission and Vision
Mission
To deliver value to our customers through technology-driven solutions and best practices with excellence in Quality, Cost & Delivery
Vision
Connect organisations and humans to provide easy, faster, and safer customer communication
Core Values
Building and maintaining trust through honesty and transparency in all interactions
Delivering Excellence To Our Customers
We always exceed the expectations of our clients and others we work with
We always make plans sustainably and for long term
Our team works with the passion for success
Believing in people
We always love to invest in training and Development
We always promote teamwork and sharing of knowledge and best practices
Understanding and recognizing the power of diversity is what we admire
Active with Integrity
We always be reliable, trustworthy and fair with the work we do
Always showing respect to our clients and our team
Always admire to deliver the premises on the committed time period
Outsourcing call center services involve hiring external providers to manage customer support, sales, and other communication needs for businesses. These services help reduce costs while ensuring professional, 24/7 customer engagement.
Soft Skills
Developing communication, teamwork, and problem-solving skills to enhance customer interactions and workplace efficiency. These skills help in building better relationships with clients and colleagues.
Process Training
Provides a clear understanding of company workflows, systems, and procedures, ensuring smooth operations. It is essential for employees to follow standard operating protocols effectively.
Compliance Training
Ensures that employees are aware of laws, regulations, and company policies. This training minimizes risks related to legal violations or misconduct.
Mock Calls
Simulated customer interactions to practice responses and improve call handling skills. These help trainees become more comfortable with real-life scenarios before going live.
On-Job Training
Hands-on training where employees learn while performing actual tasks under supervision. This helps them apply theoretical knowledge in real-world situations.
