BPO Services
BPO Services Offered by Agamyaa Customer Services Pvt. Ltd.
At AGAMYAA CUSTOMER SERVICE , we offer a wide range of Business Process Outsourcing (BPO) services designed to optimize business operations, enhance efficiency, and deliver superior servicequality.
Excluding data entry, our BPO services encompass :
CUSTOMER SUPPORT
Helpdesk Services : Providing comprehensive helpdesk support to resolve customer queries and technical issues promptly. Multi-Channel Support : Offering
support through various channels, including phone, email, chat, and social media, to ensure seamless customer interactions. 24/7
Availability : Ensuring round-the-clock support to cater to customers across
different time zones and enhance customer satisfaction
TECHNICAL SUPPORT
IT Support Services : Delivering technical
assistance for software, hardware, and
network-related issues. Troubleshooting and
Maintenance : Offering proactive
troubleshooting and maintenance services to
minimize downtime and ensure smooth
operations
CUSTOMER RELATIONSHIP MANAGEMENT (CRM
Lead Management: Managing leads efficiently to maximize conversion rates and enhance sales
performance.
Retention Programs :
Developing and implementing strategies to improve customer loyalty and retention. Feedback and Survey Management: Collecting and analyzing customer feedback to identify areas for improvement and enhance service delivery
HUMAN RESOURCES OUTSOURCING (HRO)
Recruitment and Staffing : Managing the recruitment process, from sourcing candidates to onboarding, to help businesses find the right talent efficiently.
Payroll Processing : Handling payroll administration, ensuring accurate and timely salary disbursements, and compliance with regulations. Employee Benefits
Administration :Managing employee benefits programs, including health insurance, retirement plans, and other perks
FINANCE AND ACCOUNTING
Accounts Payable and Receivable: Streamlining the process of managing invoices, payments, and collections to improve cash flow
and financial accuracy.
Bookkeeping : Maintaining accurate financial records, including general ledger management, bank reconciliations, and expense tracking
MARKETING SUPPORT
Digital Marketing : Offering services such
as SEO, content creation, social media
management, and email marketing to
boost online presence and engagement.
Market Research : Conducting thorough
market research to provide insights into
industry trends, customer behavior, and
competitive landscape. Campaign
Planning, executing, and monitoring
marketing campaigns to ensure they
achieve desired objectives
Our BPO services are tailored to meet the specific needs of our clients, allowing them to focus on their core business functions while we handle their operational tasks with precision and reliability. With a commitment to quality, innovation, and customer satisfaction, Agamyaa Customer Services Pvt. Ltd. is your trusted
partner in driving business success through efficient and effective BPO solutions